Frequently asked questions
The short answers to what business owners ask us most.
Do my suppliers need an account?
No. Suppliers simply receive an email with the claim details and photos.
Can my staff use it?
Yes. The administrator invites staff, who can snap and send claims and see the list. Only the administrator receives supplier replies and can tick claims off.
What do the free credits do?
10 credits is 10 claims. Sign up and you get 10 free credits — no catch, no card details, nothing auto-renews. Use them on real claims, then decide.
How much does it cost after the free credits?
Choose 30 credits for AU$30, 100 credits for AU$50, or unlimited claims for one year for AU$100. The yearly deal is one payment with no automatic renewal. All purchases happen on this website, never inside the app.
Is there a mobile app?
The website works in your phone’s browser and on desktop. Google Play and App Store versions are not available yet.
Is the claimed amount treated as a confirmed credit?
No. It stays 'awaiting' until you record the credit actually received.
Can I import my suppliers?
Yes, from a CSV spreadsheet. Invalid or duplicate emails are flagged.
Can other businesses see my claims?
No. Each business's suppliers, claims, photos and figures are private.
Ready to try it?
10 free credits when you sign up — that’s 10 claims — then top up here on the website whenever you need more.