Give us a go
10 free credits
That’s 10 claims. No catch — sign up and try us.
Snap it. Send it. Track it.
Keep your supplier claims together, from the first photo to the final credit.
Start free
10 free credits10 claims.
- No catch
- No card details
- Nothing auto-renews
An Aussie company. Australian innovation. Sign up, use them on real claims, then decide.
Snap it.
Take a few photos of the issue on your phone.
Send it.
Pick the supplier, add the details and send.
Track it.
Follow progress from first photo to final credit.
Global solution
Built for supplier claims worldwide.
From Australia to the rest of the world. My ClaimMate™ helps businesses manage supplier claims, recover credits and reduce paperwork — all in one place.
Registration is open worldwide. Each business works in its own local currency.
Stop Losing Money on Supplier Mistakes.
Short deliveries. Damaged stock. Date issues. Incorrect invoices. Missing credits. My ClaimMate™ makes supplier claims simple.
Claim Types
- Short deliveries
- Date issues and out-of-date stock
- Broken or damaged stock
- Wrong products
- Faulty products
- Temperature problems
- Late deliveries
- Incorrect invoicing
- Pricing discrepancies
- Missing items
- Poor-quality stock
- Returns and refunds
- Order errors
- Product recalls
- Missing credits
- Warranty claims
- Other claims
- Short deliveriesFewer units delivered than ordered or invoiced.
- Date issues and out-of-date stockExpired products, short shelf life or unacceptable use-by/best-before dates.
- Broken or damaged stockCrushed, leaking, broken, dented or otherwise damaged product.
- Wrong productsIncorrect brand, size, product, packaging or specification.
- Faulty productsItems that fail or do not operate as supplied.
- Temperature problemsChilled/frozen goods delivered outside required temperature conditions.
- Late deliveriesDeliveries arriving after the agreed date or time.
- Incorrect invoicingIncorrect invoice items, quantities, totals or duplicate invoice charges.
- Pricing discrepanciesCharged price differs from quote, agreement or promotion.
- Missing itemsOrdered or invoiced items not delivered.
- Poor-quality stockSpoiled, substandard, unusable or unacceptable goods.
- Returns and refundsReturns, refunds and credits for returned or rejected products.
- Order errorsIncorrectly entered, duplicated or misprocessed orders.
- Product recallsWithdrawn or recalled products that require supplier action.
- Missing creditsApproved or promised supplier credits not reflected in the account.
- Warranty claimsProducts that fail within warranty or where warranty terms are not honoured.
- Other claimsFree-text supplier issues outside the categories above.
See it in action
A short look at how a damaged delivery becomes a tracked, received credit.
Simple credits, no surprises
Start with complimentary credits, choose a pack or enjoy a year of unlimited claims.
30 credits
AU$30
A handy top-up for smaller teams.
100 credits
AU$50
Best value for busy businesses.
Unlimited claims
AU$100
One year. One payment. No automatic renewal.
Purchases are made exclusively through www.myclaimmate.com, not within the app. Prices are displayed in your local currency. (AUD shown for illustration only.)